Medical Home
What it means to be your Medical Home
Forest Hills Pediatric Associates is a qualified “Medical Home” practice, which means it’s our job, and our privilege, to care for your child’s complete health and wellness, and to work with your family as a whole to ensure your child has healthy and successful growth and development.
It means parents and patients can expect our commitment to developing a long-term relationship that provides preventative care, sick care, and 24-hour on call services for emergencies.
Our medical home is dedicated to developing a partnership between the child, parent, and our care team—the first place you consider for all your medical needs.
We believe that every child should have a primary health care provider who knows the child's complete medical history, and is able to provide appropriate medical services based on your individual beliefs and values.
We count on you as the patient, parent or caregiver to:
- Ask questions, share your feelings, and be part of your child’s care.
- Be honest about medical history, symptoms, and other important information about health.
- Tell your doctor about any changes in health and well being.
- Take all of your medicine and abide by the plan established with your doctor.
- Make healthy decisions about daily habits and lifestyle.
- Prepare for, and keep, scheduled visits or reschedule visits in advance whenever possible.
- Call your doctor first with any problems, unless it is a medical emergency.
- Respect us as individuals and partners in care.
- Notify us when your child receives a vaccination at a pharmacy or elsewhere.
- End every visit with a clear understanding of your doctor's expectations, treatment goals, and future plans.
You can count on us to:
- Explain diseases, treatments, and results in an easy-to-understand way.
- Listen to you and your child’s feelings and questions to help make decisions about care.
- Keep treatments, discussions, and records private.
- Provide 24-hour access to medical care and same-day appointments, whenever possible.
- Provide instructions on how to meet health care needs when the office is not open.
- Care for you or your child to the best of our abilities based on our understanding of current methods available.
- Give you/parents/caregivers clear directions about medicines and other treatments.
- Refer our patients to trusted experts, if needed.
- End every visit with clear instructions about expectations, treatment goals, and future plans.
